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Reception difficulties are often the result of a weak signal or difficult location. Our antenna installer may advise on ways of improving reception, even in areas with marginal signal coverage. ehomeAV has been endorsed by the Australian Government under the Antenna Installer Endorsement Scheme.


A number of factors can lead to poor digital TV reception. These can include:

  • weather conditions, which can cause digital reception to break up or ‘pixelate’
  • signal obstructions, such as the immediate local terrain, foliage, buildings and trees
  • an inadequate or excessive signal
  • ‘impulse noise’ interference, which can be generated by household items like appliances, light switches or hairdryers
  • inadequate antenna or antenna system

There is no such thing as a ‘digital antenna’, but some antennas have been manufactured specifically to receive digital and/or analog channels (especially those made after 2000). Many existing antennas receive digital transmissions without any problem but, in some cases, equipment may need to be upgraded to receive reliable digital signals. If you are having trouble with your reception, even after checking basic things like your cable connections, it is best to seek help.

If you currently rely on an indoor antenna (sometimes known as ‘rabbit ears’) for your analog reception, you may need to upgrade to an external antenna. However, in areas of high signal strength, an indoor antenna may be sufficient to receive all digital free-to-air channels.

If you live in an apartment, unit or group of townhouses you may have a shared antenna system. Upgrading a shared antenna system is something that the body corporate or owners’ corporation must agree on and may take time. So it is best to raise this issue with fellow residents at the earliest opportunity.